Frequently asked questions

How can i pay for my order?

We accept all major payment providers including Visa, Mastercard, American Express, Discover, Paypal, Paystack(For Nigerian users or people paying via the naira store), Klarna, Alipay.

Store prices are all represented in United States dollars, Naira, Pounds and Euro depending on where you’re visiting this site from, you also have the ability to switch between these currencies at the checkout page. African buyers intending to pay with Paystack can do so by clicking the naira option in the list of currencies at the top of the checkout page or by clicking “switch to naira” button in the checkout page then doing the former. 

What licensing rights come with our Sample Packs?

Our sample packs are 100% royalty-free. This means that once you have obtained a sample pack, you are granted the right to use the included samples in your commercial music projects and other creative endeavors. The sample pack comes with a license agreement that outlines the specific terms and permissions

How do i place an order?

Simply add any packs to the store ‘cart’ using the ‘Add To Cart’ button, and you’ll be redirected to the cart page where you can review your purchase, then simply continuing by clicking check out. You can also manually click the cart icon at the top of the page to review your purchasing before checking out 

How will i receive my order and how long will it take??

Upon order confirmation you will instantly be redirected to an order summary page containing a link to your Downloads.

You can also check your inbox, After order confirmation you will be instantly emailed a receipt with the Download Link via the email you submitted at checkout.

What type of content is included in a Sample Pack??

Sample packs come with a wide variety of sample types, including one-shot samples, loops, multitrack recordings, compositional elements, MIDI files etc.  The specific content of a sample pack are listed in the pack’s description.

What is a Sample Pack?

A sample pack is a collection of sounds, loops, and multitrack compositions crafted by professional musicians and music producers. It serves as a valuable resource for composers, sound designers, sound engineers, and music producers. Sample packs offer a convenient way to enhance audio projects with high-quality content, expanding the creative possibilities for music production.

How can i use a Sample Pack?

To utilize a sample pack, you can import the samples or loops directly into your music production software, digital audio workstation (DAW) such as Ableton, FL Studio, Logic etc, or sampler of choice. All our sounds are high quality wave format.

I’m having difficulty accessing my pack?

Ensure that you have a strong, constant internet connection (download speeds will vary depending on your internet connection). If your connection goes down while downloading a product, it may result in the download file gettting corrupted.

If you are still having trouble accessing your order, please email support@uncleshaba.com with as much information as possible.

What is your refund policy?

Due to all of our products being digital, we simply cannot refund you for bought products. Once payment has been accepted, each purchased downloadable product is deemed as final and non-refundable or exchangeable. This is due to the fact that multiple pirated copies can be made without our prior knowledge or agreement. Please click here to see our refund policy.

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